Warranty Policy:
If there is a quality problem within 2 years, please contact us for a new one (not caused by humans). The warranty covers the replacement or repair of any product that is assessed to have a manufacturing or material defect. Exclusions apply, see below. The Warranty is for the original purchaser valid from the date of delivery, and covers domestic use. The Warranty covers repair or replacement of impacted pieces only. Please provide proof of purchase – We will be able to identify your records in our system, so we will only require a few details in order to look up your purchase.
Exclusions To Warranty:
Damage, deterioration or discolouration may occur if the product has not been maintained under the manufacturer’s instructions. Damage resulting from misuse, modifications, cleaning, storage, transportation or as a result of the product being used outside its intended purpose. Damage caused by extreme heat, extreme cold or chemicals. General wear & tear, paint & fabric fading, chipping & scratching of glass, mold & mildew, hardware corrosion, Defects, wear and tear or discolouration in products sold “as is” eg, ex-demos, floor stock, returns and seconds. Neglect, misuse or accidental Damage and loss of persons and properties caused by the product.