Free Returns Within 30 Days
If for any reason you're not completely satisfied, you may return your item within 30 days of delivery for a full refund—no questions asked.
- Items must be unused, unworn, and in their original packaging.
- Proof of purchase (order confirmation or receipt) is required.
- Returns are free within the United States.
How to Start a Return?
To begin your return, simply email us at support@samtopia.com with your order number and the reason for your return. We’ll provide you with a prepaid return shipping label.
Refunds
Once your return is received and inspected, we will process your refund to your original method of payment within 5–7 business days. We’ll notify you once the refund has been issued.
Exchanges
Need a different size or replacement? Reach out to us—we’re happy to arrange an exchange if the item is in stock.
Received a Damaged or Defective Item?
We’re so sorry! Please contact us immediately at support@samtopia.com with photos and your order number, and we’ll make it right.